These courses are relevant for all professional services staff.

W10. AI for Comms and Engagement
Professional Services

Level: Intermediate | Prerequisite: W2 or similar

Course Summary: Enhance your institution’s voice and reach. Geared toward marketing, communications, and student engagement teams, this workshop demonstrates how to scale content creation across multiple channels while maintaining brand consistency and empathy.

W9. AI for Process Improvement
Professional Services

Level: Intermediate | Prerequisite: W2 or similar

Course Summary: Operational excellence meets artificial intelligence. This workshop is designed for staff who manage systems, logistics, or standard operating procedures. Learn to identify bottlenecks and use AI to map out smoother, more efficient workflows.